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Information and guidance given not in the framework of service does not serve as a replacement for a physician’s examination or consultation, and is not considered a “medical opinion". In all cases of urgency, distress or emergency (physical and/or mental), seek medical care with your treating family doctor, closest emergency room, and/or ambulatory service.   

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Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").


The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.


Using the Service


In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.


Protection of your information


We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.


Quality and availability of the Service


While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.


We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.


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HomePersonal Health MentorWhy Choose Medix?

Why Choose Medix?

Why Choose Medix?

When it comes to your health, you can’t take any chances. With Medix, your health comes first and we work on your behalf to ensure that you are receiving the best possible care.

Through years of clinical experience, Medix has established its expertise in the medical world by acquiring a number of valuable skills and assets. Medix calls on these tools, such as in-depth analysis of health systems and leading specialist databases, in order to ensure that our customers have access to the best possible, evidence based care.   


Ten reasons why you should choose Medix:


  1. Quality Accredited Specialists – Our consulting specialists have been meticulously selected by applying strict standards and inclusion criteria that reflect both medical expertise and interpersonal skills. The Medix worldwide database is solely based on professional, quality driven parameters, and accumulated clinical experience. Personal ties and commercial interests are left out of the equation, leaving quality medicine as the single benchmark for consideration.
  2. Widespread Global Relationships – Medix maintains ongoing professional relationships with over 4,000 leading specialists and over 2,000 medical facilities of excellence, worldwide.
  3. Keeping Up to Date – Medix' Research Department constantly keeps abreast of the latest medical developments, engages with leading specialists, hospitals and follows clinical trials.
  4. Internal Supervision – Recommendations issued by Medix’ consulting specialists are not a product of one doctor’s opinion, or a single consultation. Every case is discussed on a regular and timely basis by a multidisciplinary team comprised of specialists from varying fields, who cohesively collaborate in order to reach medically sound conclusions. As an additional layer of certainty, the entire process is monitored internally by a Medical Director experienced in clinical quality assurance.
  5. Courage – Medix has the courage to make difficult decisions, provide unequivocal recommendations and fight for what we believe is right for you.
  6. Constant Supervision – Our service constitutes much more than a second opinion. Medix continues to monitor and supervise the implementation of care by your treating Dr. and with your permission, Medix’ team and consulting specialists stay in contact with the treating physicians to discuss the progress and discuss and matters related to the care.
  7. Individuality – No two cases are alike, which is precisely why we view each customer and medical condition as a single, unique instance. This attitude governs the way we approach the case, as well as our personal interactions with the customers.
  8. Availability – Medix’ Customer Support Centre is available for you any time, 24/7.
  9. Objectivity – The medical opinions and recommendations issued by Medix’ consulting specialists are driven solely by their clinical experience and expertise, which are free of external drivers and commercial interests. Our physicians do not give precedence to any hospitals or specific treatment modalities and are dedicated to promoting our customer’s health interests.
  10. Results – Medix success rates prove that we are able to make a significant difference in the lives of our customers: looking at our global averages,20% of cases manages resulted in a Change of Diagnosis, in 43% of the cases we the customer’s treatment plan was optimised and tailored – and in 55% of our these cases we helped avoid unnecessary procedures, imaging and invasive diagnostic tests.
Why do I need a Dedicated Medix Doctor? >

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