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Information and guidance given not in the framework of service does not serve as a replacement for a physician’s examination or consultation, and is not considered a “medical opinion". In all cases of urgency, distress or emergency (physical and/or mental), seek medical care with your treating family doctor, closest emergency room, and/or ambulatory service.   

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Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").


The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.


Using the Service


In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.


Protection of your information


We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.


Quality and availability of the Service


While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.


We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.


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HomeAbout MedixGlobal Presence

Global Presence

Global Presence
Medix provides its services in 30 different languages, to clients spread over 90 countries around the world. Our global presence plays an integral role in our ability to ensure our patients’ access to the best medical care. This presence manifests itself in two ways:

International Deployment 

Medix has offices in London,  Hong Kong, Shanghai, Singapore, Kuala Lumpur, Bangkok, Tel Aviv, Jakarta and Melbourne and provides services to patients in over 90 countries.

International Global Database

Our Medix research department cultivates a real-time, extensive, quality driven global database, keeping abreast of the world’s leading specialists, recommended hospitals, leading medical facilities and clinical trials. The database adheres to strict inclusion criteria, and an individual scoring system. 
Years of clinical experience and an expert team allows Medix to carry out in-depth analysis of healthcare systems in different countries, and maintain an international database of renowned specialists and first tier treatment centers.  
Medix’ wide-ranging database includes:
 Over 4,000 leading specialists spread across numerous countries, categorized based on their location, and sub specialty. 
 Over 2,000 Hospitals and medical centres of excellences, all of which stand at the forefront of medical teaching and research in their respective fields. 
Information and recommendations issued by the Medix team are entirely objective and are predicated on evidence based medicine. Our database is comprised of strictly professional relations with no commercial interests involved.  
Information Security Policy >

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